Management information systems : managing the digital firm / Kenneth C.Laudon and Jane P. Laudon

Part 1: Organizations, Management, and the Networked Enterprise
Chapter 1: Information Systems in Global Business Today
Chapter 2: Global E-Business and Collaboration
Chapter 3: Information Systems, Organizations, and Strategy
Chapter 4: Ethical and Social Issues in Information Systems

Part 2: Information Technology Infrastructure
Chapter 5: IT Infrastructure and Emerging Technologies
Chapter 6: Foundations of Business Intelligence : Databases and Information Management
Chapter 7: Telecommunications, the Internet, and Wireless Technology
Chapter 8: Securing Information Systems

Part 3: Key System Applications for the Digital Age
Chapter 9: Achieving Operational Excellence and Customer Intimacy : Enterprise Applications
Chapter 10: E-Commerce : Digital Markets, Digital Goods
Chapter 11: Managing Knowledge
Chapter 12: Enhancing Decision Making

Part 4: Building and Managing Systems
Chapter 13: Building Information Systems
Chapter 14: Managing Projects
Chapter 15: Managing Global Systems.

Includes bibliographical references and index.