Flawless consulting : a guide to getting your expertise used / Peter Block ; illustrated by Janis Nowlan

By: Block, PeterPublication details: San Francisco : Jossey-Bass, c2011. Edition: 3rd edDescription: 341 p. : ill. ; 25cmISBN: 9780470620748Subject(s): Business consultantsDDC classification: 001 BLO

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Item type	Current library	Home library	Call number	Status	Date due	Barcode	Item holds
English Reference	Villa College QI Campus	Villa College Library	001 BLO (Browse shelf(Opens below))	Available		10714

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1. A Consultant by Any Other Name ...
2. Techniques Are Not Enough
3. Flawless Consulting
4. Contracting Overview
5. The Contracting Meeting
6. The Agonies of Contracting
7. The Internal Consultant
8. Understanding Resistance
9. Dealing with Resistance
10. From Diagnosis to Discovery
11. Whole-System Discovery
12. Discovering Gifts, Capacities, and Possibilities
13. Get the Picture
14. Preparing for Feedback
15. Managing the Meeting for Action
16. Implementation
17. The Elements of Engagement
18. Teacher as Consultant
19. The Heart of the Matter

Includes bibliographical references.

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