Armstrong's handbook of human resource management practice / Michael Armstrong

CONTENT

Part I Fundamentals of Human Resource Management
1 Human resource management (HRM)
2 Human capital management
3 Strategic HRM

Part II Delivering HRM
4 HR architecture - the HR system
5 The role of the HR function
6 The role of HR professionals
7 HRM and performance

Part III Human Resource Management process
8 HR strategies
9 HR policies
10 HR Procedures
11 HR analytics
12 Knowledge management
13 Competency-based HRM
14 The ethical dimension of HRM
15 Corporate social responsibility

Part IV People and Organizations
16 Organizational behaviour
17 Work, organization and job design
18 Organization development

Part V Factors Influencing Employee Behaviour
19 Motivation
20 Commitment
21 Employee engagement

Part VI People Resourcing
22 Strategic resourcing
23 Workforce planning
24 Recruitment and selection
25 Talent management
26 Introduction to the organization
27 Release from the organization
28 Managing employee retention
29 Absence management
30 Managing diversity and inclusion
31 Managing flexibility

Part VII Learning and Development
32 Strategic learning and development
33 How people learn
34 The process of learning and development
35 Workplace learning
37 E-learning
38 Training
39 Leadership and management development
40 The role of the learning and development function

Part VIII Performance Management
41 Performance management fundamentals
42 The process of performance management

Part IX Rewarding Peoples
43 Reward management
44 Market pricing
45 Job evaluation
46 Grade and pay structures
47 Contingent pay
48 Managing reward for special groups
49 Managing Reward Systems

Part X Employee Relations
50 The basis of employee relations
51 The employment relationship
52 The psychological contract
53 The practice of industrial relations
54 Employee voice
55 Employee communications

Part XI Employee Well-Being
56 The practice of employee well-being
57 Health and Safety

Part XII International HRM
58 The international HRM framework
59 The practice of international HRM
60 Managing expatriates

Part XIII HRM Practice
61 HR information systems
62 Employment law

Part XIV HR Skills
63 Strategic HRM skills
64 Business skills
65 Problem-solving skills
66 Analytical and critical skills
67 Research skills
68 Statistical skills
69 Selection interviewing skills
70 Job, role and skills analysis and competency modelling
71 Learning and development skills
72 Negotiating skills
73 Leading and facilitating change
74 Leadership skills
75 Influencing skills
76 Handling people problems
77 Handling challenging conversations
78 Managing conflict
79 Political skills
80 Investigating a business issue from an HR perspective

Includes bibliographical references and index.