Communication skills in pharmacy practice : a practical guide for students and practitioners / Robert S. Beardsley, Carole L. Kimberlin and William N. Tindall

By: Beardsley, Robert S | Kimberlin, Carole L | Tindall, William NPublication details: Philadelphia : Wolters Kluwer, c2013. Edition: 6th edDescription: xvii, 256p. : col. ill. ; 20 cmISBN: 9781608316021Subject(s): Communication in pharmacy | Pharmacist and patient | PharmacistsDDC classification: 615.1 BEA

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Item type	Current library	Home library	Call number	Status	Barcode
English Reference	Villa College Library	Villa College Library	615.1 BEA (Browse shelf(Opens below))	Available	12470
English Lending	Villa College Library	Villa College Library	615.1 BEA (Browse shelf(Opens below))	Available	12473
English Lending	Villa College Library	Villa College Library	615.1 BEA (Browse shelf(Opens below))	Available	12472
English Lending	Villa College Library	Villa College Library	615.1 BEA (Browse shelf(Opens below))	Available	12471

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Content

1. Patient-centered communication in pharmacy practice
2. Principles and elements of interpersonal communication
3. Nonverbal communication
4. Barriers to communication
5. Listening and empathetic responding
6. Assertiveness
7. Interviewing and Assessment
8. Helping patients manage therapeutic regimes
9. Medication Safety and communication skills
10. Strategies to meet specific needs
11. communicating with children about medicines
12. Interprofessional collaboration and effective communication skills
13. Electronic communication in health care
14. Ethical behaviour when communicating with patients

Includes index

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