Communication skills in pharmacy practice : a practical guide for students and practitioners / Robert S. Beardsley, Carole L. Kimberlin and William N. Tindall
Publication details: Philadelphia : Wolters Kluwer, c2013. Edition: 6th edDescription: xvii, 256p. : col. ill. ; 20 cmISBN: 9781608316021Subject(s): Communication in pharmacy | Pharmacist and patient | PharmacistsDDC classification: 615.1 BEA| Item type | Current library | Home library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
English Reference
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Villa College Library | Villa College Library | 615.1 BEA (Browse shelf(Opens below)) | Available | 12470 | ||
English Lending
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Villa College Library | Villa College Library | 615.1 BEA (Browse shelf(Opens below)) | Available | 12473 | ||
English Lending
|
Villa College Library | Villa College Library | 615.1 BEA (Browse shelf(Opens below)) | Available | 12472 | ||
English Lending
|
Villa College Library | Villa College Library | 615.1 BEA (Browse shelf(Opens below)) | Available | 12471 |
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Content
1. Patient-centered communication in pharmacy practice
2. Principles and elements of interpersonal communication
3. Nonverbal communication
4. Barriers to communication
5. Listening and empathetic responding
6. Assertiveness
7. Interviewing and Assessment
8. Helping patients manage therapeutic regimes
9. Medication Safety and communication skills
10. Strategies to meet specific needs
11. communicating with children about medicines
12. Interprofessional collaboration and effective communication skills
13. Electronic communication in health care
14. Ethical behaviour when communicating with patients
Includes index
English Reference
English Lending
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