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The employee experience : how to attract talent, retain top performers, and drive results / Tracy Maylett and Matthew Wride
Publication details: Hoboken : Wiley, c2017. Description: xvii, 219 p. ; 24 cmISBN: 9781119294184Subject(s): Employee motivation | Employees -- Attitudes | Job enrichmentDDC classification: 658.314 MAY| Item type | Current library | Home library | Call number | Status | Date due | Barcode | Item holds |
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Villa College Kulhudhufushi Campus | Villa College Library | 658.314 MAY (Browse shelf(Opens below)) | Available | 13519 | ||
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Villa College Mahibadhoo Campus | Villa College Library | 658.314 MAY (Browse shelf(Opens below)) | Available | 13520 | ||
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Villa College Naifaru Campus | Villa College Library | 658.314 MAY (Browse shelf(Opens below)) | Available | 13521 | ||
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Villa College Library | Villa College Library | 658.314 MAY (Browse shelf(Opens below)) | Available | 13522 | ||
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Villa College L.Gan Campus | Villa College Library | 658.314 MAY (Browse shelf(Opens below)) | Available | 13523 | ||
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Villa College L.Gan Campus | Villa College Library | 658.314 MAY (Browse shelf(Opens below)) | Available | 13529 | ||
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Villa College Meedhoo Campus | Villa College Library | 658.314 MAY (Browse shelf(Opens below)) | Available | 13530 | ||
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Villa College Naifaru Campus | Villa College Library | 658.314 MAY (Browse shelf(Opens below)) | Available | 13524 | ||
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Villa College Mahibadhoo Campus | Villa College Library | 658.314 MAY (Browse shelf(Opens below)) | Available | 13525 | ||
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Villa College Kulhudhufushi Campus | Villa College Library | 658.314 MAY (Browse shelf(Opens below)) | Available | 13526 | ||
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Villa College Library | Villa College Library | 658.314 MAY (Browse shelf(Opens below)) | Available | 13527 | ||
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Villa College Meedhoo Campus | Villa College Library | 658.314 MAY (Browse shelf(Opens below)) | Available | 13528 | ||
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Villa College Library | Villa College Library | 658.314 MAY (Browse shelf(Opens below)) | Available | 13233 | ||
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Villa College Library | Villa College Library | 658.314 MAY (Browse shelf(Opens below)) | Available | 12684 |
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CONTENT
PART I Great expectations
1 You're digging in the wrong place
2 The expectation gap
3 Ask your doctor about expectation alignment dysfunction
4 An intentional framework
PART II Three contracts
5 The brand contract
6 The transaction contract
7 The psychological contract
PART II Trust
8 Moments of truth
9 Magic
10 Building the extraordinary
Includes bibliographical references and index
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