Housekeeping management / Matt A. Casado

By: Casado, Matt AMaterial type: Text

TextPublication details: Hoboken : John Wiley & Sons, c2012. Edition: 2nd edDescription: xv, 264 p. : ill. ; 25 cmISBN: 9781118071793Subject(s): Hotel housekeeping--ManagementDDC classification: 647.068 CAS

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Holdings
Item type	Current library	Home library	Call number	Status	Date due	Barcode	Item holds
English Lending	Villa College QI Campus	Villa College Library	647.068 CAS (Browse shelf(Opens below))	Available		14335

Total holds: 0

CONTENT

PART 1 Introduction to Housekeeping Management
Chapter 1 The Housekeeping Department in Lodging Operations
Chapter 2 The Executive Housekeeper as Department Manager

PART 2 Organization of the Housekeeping Department
Chapter 3 Design of the Housekeeping Department

PART 3 Technical Skills Management
Chapter 4 Management of Inventory and Equipment
Chapter5 Characteristics of Housekeeping Equipment and Supplies
Chapter6 Laundry Room Management
Chapter7 The Cleaning Function

PART 4 Human Resources Management
Chapter 8 Personnel Administration

PART 5 Administrative Controls
Chapter9 Controlling Operations

PART 6 Risk and Environmental Issues in Lodging Properties
Chapter10 Safety, Security, and Infectious Diseases in Property Operations
Chapter11 Energy and Water Conservation in Lodging Properties
Chapter12 Environmental Management and Sustainability

Includes index

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