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HBR guide to delivering effective feedback

Material type: TextTextSeries: Harvard Business Review guidesPublication details: Boston : Havard Business Review Press, [2016]. Description: x, 203 p. 23 cm. : illISBN: 9781633691643 Subject(s): Employee retention | Feedback (Psychology) | Employees--Rating of | Personnel managementDDC classification: 658.314 HBR
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Holdings
Item type Current library Home library Call number Status Date due Barcode Item holds
English Lending English Lending Villa College QI Campus
Villa College Library
658.314 HBR (Browse shelf(Opens below)) Available 14503
Total holds: 0

CONTENT

SECTION 1 ONGOING FEEDBACK
1.Giving Effective Feedback
2.Sometimes Negative Feedback Is Best
3.Giving Feedback That Sticks
4.A Better Way to Deliver Bad News
5.The Set-Up-to-Fail Syndrome
6.How to Give Feedback That Helps People Grow
7.Recognize Good Work in a Meaningful Way

SECTION 2 FORMAL PERFORMANCE APPRAISALS
8.Delivering an Effective Performance Review
9.Managing Performance When It's Hard to Measure
10.Stop Worrying About Your Employee's Weaknesses
11.How to Set and Support Employee Goals
12.When to Grant a Promotion or Raise
13.Tips for Record Keeping

SECTION 3 TOUGH TOPICS
14.How to Help an Underperformer
15.Delivering Criticism to a Defensive Employee
16.How to Give Star Performers Productive Feedback
17.Prioritizing Feedback-Even When Time Is Short
18.Navigating the Choppy Waters of Cross-Cultural Feedback
19.How to Discuss Performance with Your Team

Includes references and index

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