HBR guide to dealing with conflict / Amy Gallo

By: Gallo, AmyMaterial type: Text

TextSeries: Publication details: Boston: Harvard Business Review Press, [c2017]. Description: xxviii, 193 p. ; 23 cm. : illISBN: 9781633692152Subject(s): Conflict management | Work environmentDDC classification: 658.4053 GAL

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings ( 1 )
Title notes ( 1 )
Comments ( 0 )
Images

Holdings
Item type	Current library	Home library	Call number	Status	Date due	Barcode	Item holds
English Lending	Villa College Library	Villa College Library	658.4053 GAL (Browse shelf(Opens below))	In transit from Villa College QI Campus to Villa College Library since 10/31/2022		14500

Total holds: 0

CONTENT

Section 1. Preparing for conflict before it happens
1. Types of conflict
2. Your options for handling conflict
3. Recognize your natural tendency

Section 2. Managing a conflict
4. Assess the situation
5. Get ready for the conversation
6. Have a productive conversation

Section 3. Resolving a conflict
7. Get to a resolution and make a plan
8. Repair the relationship
9. Navigate common situations

Includes and index

There are no comments on this title.

to post a comment.

Click on an image to view it in the image viewer