MCDST : Microsoft Certified Desktop Support Technician study guide / Bill Ferguson and Brad Causey
Publication details: Indianapolis : Wiley Publishing, c2006. Edition: Deluxe edDescription: xxxv, 587 p. : ill. ; 24 cmISBN: 8126507993Subject(s): Electronic data processing personnel Certification | Microsoft software Examinations | Microsoft software Examinations Study guides | Study guidesDDC classification: 005.3 FER| Item type | Current library | Home library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
English Lending
|
Villa College Library | Villa College Library | 005.3 FER (Browse shelf(Opens below)) | Available | 155 |
Contents Include:
Part I: User support and troubleshooting a Microsoft Windows XP operating system
1. Installing a windows desktop operating systems
2. Managing and troubleshooting access to resources
3. Configuring and troubleshooting hardware devices and drivers
4. Configuring and troubleshooting and desktop and user environments
5. Recovering windows XP from failure
6. Troubleshooting network protocols and services
Part II: Supporting users and troubleshooting desktop applications on a Microsoft windows XP operating system
7. Configuring and troubleshooting applications
8. Resolving usability issues
9. Resolving application customization issues
10. Configuring and troubleshooting connectivity for applications
11. Configuring application security
Includes index.
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