Emotional intelligence for project managers : the people skills you need to achieve outstanding results / Anthony C. Mersino.
Material type:
TextPublication details: United States of America : HarperCollins Leadership, c2013. Edition: 2nd edDescription: x, 278 p. : ill. ; 23 cmISBN: 9780814432778Subject(s): Project management | Emotional intelligence | Teams in the workplaceDDC classification: 658.404019 MER
| Item type | Current library | Home library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
English Lending
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Villa College QI Campus | Villa College Library | 658.404019 MER (Browse shelf(Opens below)) | Available | 16828 |
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| 658.404 WYS Effective project management : traditional, agile, extreme / | 658.404 WYS Effective project management : traditional, agile, extreme / | 658.404 WYS Effective project management : traditional, agile, extreme / | 658.404019 MER Emotional intelligence for project managers : the people skills you need to achieve outstanding results / | 658.4052 ADL How to negotiate like a child | 658.4052 NEG Negotiate to succeed | 658.4052 RAI Negotiation analysis |
PART 1: An Introduction to Emotional Intelligence
1 My Growth in Emotional Intelligence
A Dangerous Situation
Emotional Mastery for Project Managers
Project Management Is Competitive
The Rules for Project Managers Have Changed
What Is Emotional Intelligence?
Measuring Your Emotional Intelligence
The Good News About Emotional Intelligence
Applying Emotional Intelligence to Project Management
Emotional Intelligence Is Vital to Project Managers
2 A Brief Primer on Emotional Intelligence.
The Popularity of Emotional Intelligence
Some Useful Definitions
How to Improve Your Understanding of Emotional Intelligence Concepts
Learning About Emotional Intelligence Is Only the First Step
PART 2: Project Management Begins with Self-Management
3 Self-Awareness
An Introduction to Self-Awareness
Emotional Self-Awareness
Accurate Self-Assessment
Self-Confidence
Techniques to Improve Your Self-Awareness
Personal Action Plan: Self-Awareness
4 Self-Management
The Emotional Intelligence Model for Project Management
Self-Control
Prethinking or Foreshadowing.
Techniques to Improve Our Self-Control
Personal Action Plan: Self-Management
PART 3: Building Project Stakeholder Relationships
5 Social Awareness
An Introduction to Social Awareness
Empathy
Seeing Others Clearly
Organizational Awareness
Emotional Boundaries
Techniques for Improving Our Social Awareness
Personal Action Plan: Social Awareness
6 Relationship Management
An Introduction to Relationship Management
Stakeholder Relationships
Developing Others
Telling the Truth
Additional Principles of Relationship Building
Techniques for Managing Relationships on Projects.
Personal Action Plan: Relationship Management
PART 4: Using EQ to Lead Project Teams
7 Project Team Leadership
An Introduction to Project Team Leadership
Communications; Methods of Project Communications
Conflict Management
Inspirational Leadership
Additional Considerations for Team Leaders
Techniques for Improving Project Team Leadership
Personal Action Plan: Project Team Leadership
8 Creating a Positive Team Environment
What Makes a Great Project Team?
How PMs Set the Tone and Direction for the Project
The Team Within the Team
Techniques for Creating a Positive Team Environment.
Personal Action Plan: Creating a Positive Team Environment
9 Leveraging Emotional Intelligence on Large and Complex Projects
Are You Ready to Lead Large and Complex Projects?
Characteristics of Large and Complex Projects
Concerns for Large-Scale Project Managers
Applying Different Leadership Styles
Applying Emotional Intelligence to Virtual Project Teams
Emotional Intelligence Techniques for Large and Complex Projects
Personal Action Plan: Leveraging Emotional Intelligence on Large and Complex Projects
10 Success with Agile Projects
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