What your body says (and how to master the message) : inspire, influence, build trust, and create lasting business relationships / Sharon Sayler ; illustrations by Amy Ruppel

By: Sharon SaylerMaterial type: Text

TextPublication details: New Jersey, John Wiley c2010 Description: xix, 172 p. ; 24 cmISBN: 9780470599167DDC classification: 153.69 SAY

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Holdings
Item type	Current library	Home library	Call number	Status	Date due	Barcode	Item holds
English Lending	Villa College Library	Villa College Library	153.69 SAY (Browse shelf(Opens below))	Available		1633

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Previous	153.6 FLO Communication matters /	153.6 FLO Communication matters /	153.68 NIC The Lost Art of Listening, Third Edition : How Learning to Listen Can Improve Relationships /	153.69 SAY What your body says (and how to master the message) : inspire, influence, build trust, and create lasting business relationships /	153.7 ZAN The art of possibility /	153.852 PAN Instant influence	153.93 CAR IQ and aptitude tests /	Next

Contents
Introduction
1 The signals you are sending
2 How the signals work
3 Gestures of relationship
4 Gestures of location
5 Gestures that teach
6 Gestures of expectation and influence
7 The eyes have it
8 How the signals sound- the voice
9 The unintentional nonverbals
10 The fine print in your owner's manual
11 Putting it all to work

Includes bibliographical references and index.

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