E-business 2.0 : roadmap for success / Ravi Kalakota and Marcia Robinson
Material type:
TextPublication details: Boston : Addison-Wesley, c2001. Edition: [2nd ed.]Description: xxiv, 520 p. : ill. ; 23 cmISBN: 0201721651Subject(s): Electronic commerceDDC classification: 658.84 KAL
| Item type | Current library | Home library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
English Lending
|
Villa College Library | Villa College Library | 658.84 KAL (Browse shelf(Opens below)) | Available | 17233 |
Contents
1. Moving from E-Commerce to E-Business
2. Spotting E-Business trends
3. Digitizing the business: E-Business patterns
4. Thinking E-Business design: more than technology
5. Constructing the E-Business architecture: enterprise apps
6. Integrating processes to build relationships: customer relationship management
7. Transforming customer contact into revenue: selling-chain management
8. Building the E-Business backbone: enterprise resource planning
9. Implementing supply chain management and E-Fulfillment
10. Demystifying E-Procurement: Buy-side, sell-side, net markets, and trading exchanges
11. Business intelligence: the next generation of knowledge management
12. Developing the E-Business design: strategy formulation
13. Translating E-Business strategy into action: E-Blueprint formulation
14. Mobilizing the organization: tactical execution
Includes index
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