Kinn's the administrative medical assistant : an applied learning approach / Deborah Proctor ... [et al.]
Material type:
TextPublication details: St. Louis, Missouri : Elsevier, c2017. Edition: 13th edDescription: xix, 517 p. : col. ill. ; 28 cmISBN: 9780323396721Subject(s): Medical assistantsDDC classification: 610.737092 KIN
| Item type | Current library | Home library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
English Lending
|
Villa College Library | Villa College Library | 610.737092 KIN (Browse shelf(Opens below)) | Available | 17695 | ||
|
English Lending
|
Villa College Library | Villa College Library | 610.737092 KIN (Browse shelf(Opens below)) | Available | 17696 |
Contents
UNIT1
1. Competency-based education and the medical assistant student
2. The medical assistant and the healthcare team
3. Professional behavior in the workplace
4. Therapeutic communication
5. Patient education
6. Medicine and law
7. Medicine and ethics
UNIT 2
Ambulatory care administration
8. Technology and written communication
9. Telephone techniques
10. Scheduling appointments and patient processing
11. Daily operations in the ambulatory care setting
12. The health record
13. Principles of pharmacology
UNIT 3
Coding and medical billing procedures
14. Basics of diagnostic coding
15. Basics of procedural coding
16. Basics of health insurance
17. Medical billing and reimbursement
UNIT 4
Medical office administrative functions
18. Patient accounts, collections, and practice management
19. Banking services and procedures
20. Supervision and human resource management
21. Medical practice marketing and customer service
UNIT 5
Assisting with medical specialties
22. Safety and emergency practices
UNIT 6
Career development
23. Career development and life skills
Includes index
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