Intercultural business communication

By: Lillian H. Chaney, Jeanette S. MartinPublication details: New Jersey : Pearson Education, c2007. Edition: 4th edDescription: xiii, 306 p. : ill. ; 23 cmISBN: 0131860097Subject(s): 1. Business etiquette. 2. Corporate culture. 3. Business communication. 4. Intercultural communicationDDC classification: 395.5 CHA

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Holdings
Item type	Current library	Home library	Call number	Status	Date due	Barcode	Item holds
English Lending	Villa College Library	Villa College Library	395.5 CHA (Browse shelf(Opens below))	Available		1759

Total holds: 0

Contents:
Ch. 1. The nature of intercultural communication
Ch. 2. Universal system
Ch. 3. Contrasting cultural values
Ch. 4. Cultural shock
Ch. 5. Language
Ch. 6. Oral and nonverbal communication patterns
Ch. 7. Written communication patterns
Ch. 8. Global etiquette
Ch. 9. Business and social customs
Ch. 10. Intercultural negotiation process
Ch. 11. Intercultural negotiation components
Ch. 12. Law affecting international business and travel
Includes bibliographical references and index.

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