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Implementing digital reference services : setting standards and making it real / Edited by: R. David Lankes ... [et al.]

Publication details: New York : Neal-Schuman Publishers, c2003. Description: xv, 232 p. : ill. ; 28 cmISBN: 1555704506Subject(s): Electronic reference services (Libraries) -- United States -- Case studies | Electronic reference services (Libraries) -- United States -- Management | Electronic reference services (Libraries) -- United States -- EvaluationDDC classification: 025.524 IMP
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Item type Current library Home library Call number Status Date due Barcode Item holds
English Lending English Lending Villa College QI Campus
Villa College Library
025.524 IMP (Browse shelf(Opens below)) Available 197
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