Introduction to reference work in the digital age / Josephy Janes

By: Janes, JosephyPublication details: New York : Neal-Schuman Publishers, c2003. Description: xviii, 211 p. : ill. ; 23 cmISBN: 1555704298DDC classification: 025.524 JAN

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Holdings
Item type	Current library	Home library	Call number	Status	Date due	Barcode	Item holds
English Lending	Villa College QI Campus	Villa College Library	025.524 JAN (Browse shelf(Opens below))	Available		200

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CONTENT

Ch.1. Reference, Digital and Otherwise
Ch.2. Understanding Users, Communities and their Needs
Ch.3. Responding to Information Needs
Ch.4. Technology
Ch.5. The Evolution of Practice and the Staff of the Future
Ch.6. Making It Work: Creating and Institutionalizing a Service
Ch.7. Syncope

Includes bibliographical references and index

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