Business process management : a rigorous approach / Martyn A. Ould and Venice Consulting Ltd.

By: Martyn A. OuldPublication details: Wiltshire : The British Computer Society, 2007. Edition: 1st edDescription: xiv, 340 p. : ill. ; 24 cmISBN: 1902505603Subject(s): 1. Workflow -- Management. 2. Management information systems. 3. Business -- Data processing -- ManagementDDC classification: 658.4038 OUL

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Holdings
Item type	Current library	Home library	Call number	Status	Date due	Barcode	Item holds
English Lending	Villa College Library	Villa College Library	658.4038 OUL (Browse shelf(Opens below))	Available		2087

Total holds: 0

Contents:
Introduction
1 Basic process concepts
2 Modelling a process
3 Dynamism in the process
4 Process relationships
5 The three basic process types
6 Preparing a process architecture
7 Dynamism in the world
8 Managing the modelling
9 Discovering and defining processes
10 Analysing for process improvement
11 Designing a process
12 Processes and information systems
13 Processes and process systems

Includes bibliographical references and index.

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