Understanding and managing diversity : readings, cases, and exercises

By: Carol P. Harvey, M. June AllardPublication details: New Delhi : Prentice-Hall, 2005. Edition: 3rd edDescription: xii, 324 p. : ill. ; 23 cmISBN: 81203228116Subject(s): 1. Minorities -- Employment -- United States. 2. Multiculturalism -- United States. 3. Personnel management -- United StatesDDC classification: 658.3008 HAR
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Contents:
Introduction to understanding and managing diversity - for the student
1 I am ...
2 Multicultural education and equity awareness quiz (are you being misled?)
3 What is your workforce I.Q.? : Canadian version
4 Body ritual among the Nacirema
5 Nacirema extended
6 Increasing multicultural understanding : uncovering stereotypes 20
7 Choosing the board
8 Reincarnation
9 A world view of cultural diversity
10 Treasure hunt : cross-cultural inventions and contributions
11 The emotional connection of distinguishing differences and conflict
12 Transcendus exercise
13 Intercultural communication : a current perspective
14 White privilege and male privilege : a personal account of coming to see correspondences through work in women's studies
15 The power of talk : who gets heard and why
16 Briarwood industries
17 The negative consequences of male privilege
18 Is this sexual harassment?
19 One man's viewpoint ...
20 Briefing paper
21 Generational diversity role-play exercise
22 The aging population : exploring workplace issues
23 Innovative work models for older workers
24 Contradictions and mixed messages : lesbian, gay, bisexual, and transgender issues in the workplace
25 A letter from an American factory worker
26 Challenges
27 Musical chairs
28 Accommodating challenges
29 Dilemmas at Valley Tech
30 Does social class make a difference?
31 Religion, culture, and management in the new millennium
32 Religion and work
33 Exploring religious diversity : an exercise
34 Accepting diverse practices
35 Media messages
36 Exploring diversity in your organization
37 Making differences matter : a new paradigm for managing diversity
38 Building a business case for diversity
39 Diversity in the workplace : ethics, pragmatism, or some of both?
40 How Canada promotes workplace diversity
41 What happened at Coca Cola?
42 Culture and gender in Ford's Mexican high-performance plant
43 Believability : a case of diversity in law enforcement
44 Nightmare on Wall Street
45 From tail hook to tailspin : a dishonorable decade of sexual harassment in the U.S. military
46 The cracker barrel restaurants
47 Evaluating organizational commitment to diversity : auditing organizational Websites
48 Evaluating diversity in the real world : conducting a diversity audit

Includes bibliographical references and index

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