Speaking as a leader : how to lead every time you speak : from boardrooms to meeting rooms, from town halls to phone calls

By: Judith HumphreyPublication details: New Delhi ; Wiley ; c2012 Description: xii, 250 p. : ill. 22 cmISBN: 9788126536566Subject(s): 1. Communication in management. 2. Business communication. 3. LeadershipDDC classification: 658.45 HUM

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Item type	Current library	Home library	Call number	Status	Date due	Barcode	Item holds
English Staff Reference	Villa College Library	Villa College Library	658.45 HUM (Browse shelf(Opens below))	Available		2846

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Contents:

Introduction: Speaking as an Act of Leadership 1
STEP 1: THINK LIKE A LEADER 9
Ch. 1: Begin with Vision 11
Ch. 2: Think beyond Hierarchies 17
Ch. 3: Move from Information to Inspiration 27
Ch. 4: Move from Negatives to Positives 35
Ch. 5: Speak with Conviction 41
Ch. 6: Listen, Listen, Listen 49
Ch. 7: Commit to Communicating 59
STEP 2: SCRIPT YOURSELF AS A LEADER 69
Ch. 8: What Is a Leader's Script? 71
Ch. 9: Open with a Grabber 77
Ch. 10: State Your Subject 87
Ch. 11: Lead with a Message 91
Ch. 12: Develop a Persuasive Structure 101
Ch. 13: Close with a Call to Action 113
STEP 3: USE THE LANGUAGE OF LEADERSHIP 121
Ch. 14: Speak with Clarity 123
Ch. 15: Take the "Jar" out of Jargon 131
Ch. 16: Be Conversational 137
Ch. 17: Be Personal 145
Ch. 18: Be Eloquent 153
Ch. 19: Don't Be . . . Um . . . Tentative 161
Ch. 20: Take the "Numb" out of Numbers 167
Ch. 21: Jokes Are Not for Leaders 173
STEP 4: ACHIEVE A LEADER'S PRESENCE 177
Ch. 22: Bring Your Script to Life 179
Ch. 23: You Are the Best Visual 187
Ch. 24: The Eyes of a Leader 191
Ch. 25: Suit the Action to the Word 203
Ch. 26: Find Your Leader's Voice 215
Conclusion: Always Leading, Always Influencing 225

Includes bibliographical references and index

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