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Services marketing : integrating customer focus across the firm

Publication details: New Delhi : Tata McGraw-Hill, c2006. Edition: 4th edDescription: xxix, 743 p. : ill. ; 24 cmISBN: 9780070660076; 0070660077Subject(s): 1. Service industries -- Marketing. 2. Customer services. 3. MarketingDDC classification: 658.8 SER

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Holdings
Item type	Current library	Home library	Call number	Status	Date due	Barcode	Item holds
English Lending	Villa College QI Campus	Villa College Library	658.8 SER (Browse shelf(Opens below))	In transit from Villa College QI Campus to Villa College Library since 08/06/2023 Withdrawn Damaged		3307

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