The handbook of logistics and distribution management / Edited by Alan Rushton, Phil Croucher, Peter Baker

Contents:
pt. 1 Concepts of logistics and distribution
01. Introduction to logistics and distribution
02. Integrated logistics and the supply chain
03. Customer service and logistics
04. Channels of distribution
05. Key issues and challenges for logistics

pt. 2 Planning for logistics
6. Planning framework for logistics
7. Logistics processes
8. Supply chain segmentation
9. Logistics network planning
10. Logistics management and organization
11. Manufacturing and materials management

Pt. 3 Procurement and inventory decisions
12. Basic inventory planning and management
13. Inventory and supply chain
14. Purchasing and supply

pt. 4 Warehousing and storage
15. Principles of warehousing
16. Storage and handling systems (palletized)
17. Storage and handling systems (non-palletized)
18. Order picking and replenishment
19. Receiving and dispatch
20. Warehouse design
21. Warehouse management and information

pt. 5 Freight transport
22. International logistics: modal choice
23. Maritime transport
24. Air Transport
25 Rail and inter modal transport
26 Road freight transport: vehicle selection
27. Road freight transport: vehicle costing
28. Road freight transport: planning and resourcing

pt. 6 Operational management
29. Cost and performance monitoring
30. Benchmarking
31. Information and communication technology in the supply chain
32. Outsourcing: services and decision criteria
33. Outsourcing: the selection process
34. Outsourcing management
35. Security and safety in distribution
36. Logistics and the environment

Includes bibliographical references and index