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Handbook of customer satisfaction

By: Nigel Hill, Jim AlexanderPublication details: New Delhi : Infinity Books, 2006. Edition: 1st edDescription: xiv, 290 p. : ill. ; 21 cmISBN: 8179291782Subject(s): 1. Research design. 2. Questionnaires. 3. Consumer satisfaction. 4. Customer services. 5. Public relations. 6. Marketing. 7. ResearchDDC classification: 658.812 HIL
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Item type Current library Home library Call number Status Date due Barcode Item holds
English Lending English Lending Villa College Library
Villa College Library
658.812 HIL (Browse shelf(Opens below)) Available 3416
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