Strategic IT management : a concise study / S. A. Kelkar

By: Kelkar, S. APublication details: New Delhi : PHI Learning, c2010. Description: xii, 964 p. : ill. ; 24 cmISBN: 9788120339514DDC classification: 658.4038 KEL

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Holdings
Item type	Current library	Home library	Call number	Status	Date due	Barcode	Item holds
English Reference	Villa College Library	Villa College Library	658.4038 KEL (Browse shelf(Opens below))	Available		353
English Lending	Villa College Library	Villa College Library	658.4038 KEL (Browse shelf(Opens below))	Available		354

Total holds: 0

Contents
Unit 1. Strategic Role of It
1. Why Strategic IT Management?
2. Role of IT/IS in Business
3. It and New Business Models
4. Role of IT/IS in Decision Support
5. IT and Organisation Structure
6. IT and Information Assurance

Unit 2. Planning for IT Support
7. IT Management Processes
8. Heart of IT Service Management
9. Ongoing Service Improvement
10. Information Resource Management
11. Planning for IT/IS
12. Capacity Planning
13. IT Investments

Unit 3. Ensuring IT Support
14. Implementing IT/IS
15. Information Integrity
16. IT Organization Structure
17. IT/IS Roles
18. IT/IS People Issues
Includes bibliographical references

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