Accommodation operations management (a textbook on housekeeping)
Publication details: New Delhi : Frank Bros, 2006. Edition: 1st edDescription: 231 p. : ill. ; 24 cmISBN: 8184090730Subject(s): 1. Hotel management -- Handbooks, manuals, etc. 2. Housing management -- Handbooks, manuals, etcDDC classification: 647.94068 KAU| Item type | Current library | Home library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
English Lending
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Villa College Library | Villa College Library | 647.94068 KAU (Browse shelf(Opens below)) | Available | 3874 |
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| 647.94068 KAS Managing front office operations / | 647.94068 KAS Managing front office operations / | 647.94068 KAS Managing front office operations / | 647.94068 KAU Accommodation operations management (a textbook on housekeeping) | 647.94068 ROU The Routledge handbook of hospitality marketing / | 647.94068 ROU The Routledge handbook of hospitality marketing / | 647.94068 VAL Check-in check-out : |
Contents:
1. Introduction to hospitality and housekeeping
2. About house keeping
3. Liaison with other departments
4. Types of room and beds
5. Cleaning agent and cleaning equipments
6. Area cleaning
7. Care and cleaning of different surfaces
8. Key and key control
9. Room layout and guest supplies
10. Housekeeping schedule, records and Rotas
11. Pest control
12. Budgeting
13. Housekeeping hygiene and hotel management
14. Lighting
15. Housekeeping in other institutions
16. Selection and training of housekeeping professional
17. Linen room
18. Laundry
19. Flower arrangement
20. Interior design, dčor and colour
21. Emergencies and dealing with them
22. Effective communications
23. Caring for guests
24. Handling guest complains
Includes bibliographical references.
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