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Marketing research : within a changing information environment

By: Joseph F. Hair, Robert P. Bush, David J. OrtinauPublication details: Boston : McGraw-Hill/Irwin, c2006. Edition: 3rd edDescription: xxvii, 700 p. : ill. ; 25 cmISBN: 0072830875Subject(s): 1. Marketing researchDDC classification: 658.83 HAI
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Item type Current library Home library Call number Status Date due Barcode Item holds
English Lending English Lending Villa College Library
Villa College Library
658.83 HAI (Browse shelf(Opens below)) Available 3890
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Contents:
Part 1: The Role and Value of Marketing Research Information
1 Marketing Research for Managerial Decision Making
2 The Marketing Research Process
3 Information Management for Marketing Decisions: Secondary Data Sources
Part 2: Technology in the Research Process
4 Customer Relationship Management and the Marketing Research Process
5 Marketing Decision Support Systems
Part 3: Designing the Marketing Research Project
6 Exploratory Designs: In-Depth Interviews and Focus Groups
7 Descriptive Research Designs: Survey Methods and Errors
8 Observation Techniques, Experiments, and Test Markets
Part 4: Gathering and Collecting Accurate Data
9 Sampling: Theory and Design
10 Sampling: Methods and Planning
11 Overview of Measurement: Construct Development and Scale Measurement
12 Attitude Scale Measurements Used in Marketing Research
13 Questionnaire Design and Issues
Part 5: Data Preparation, Analysis, and Reporting the Results
14 Coding, Editing, and Preparing Data for Analysis
15 Data Analysis: Testing for Significant Differences
16 Data Analysis: Testing for Association
17 Data Analysis: Multivariate Techniques for the Research Process
18 Preparing the Marketing Research Report and Presentation

Includes bibliographical references and index.

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