How did that happen? : holding people accountable for results the positive, principled way

By: Roger Connors and Tom SmithPublication details: New York : Portfolio ; Penguin, 2011. Description: xii, 252 p. ; 22 cmISBN: 9781591844143Subject(s): 1. Management -- United States. 2. Responsibility. 3. Employee motivation. 4. Organizational behaviorDDC classification: 658.314 CON

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Holdings
Item type	Current library	Home library	Call number	Status	Date due	Barcode	Item holds
English Lending	Villa College QI Campus	Villa College Library	658.314 CON (Browse shelf(Opens below))	Available		5096

Total holds: 0

Contents:
Ch.1 The outer ring
Ch.2 Form expectations
Ch.3 Communicate expectations
Ch.4 Align expectations
Ch.5 Inspect expectations
Ch.6 The inner ring
Ch.7 Examine motivation
Ch.8 Evaluate training
Ch.9 Assess accountability
Ch.10 Consider culture.

Includes index

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