Denial : why business leaders fail to look facts in the face - and what to do about it
Publication details: New York : Portfolio ; Penguin, 2011. Description: xxii, 263 p. : Ill. ; 21cmISBN: 9781591843917Subject(s): 1. Management -- Psychological aspects. 2. Denial (Psychology). 3. Business failures -- Case studiesDDC classification: 658.0019 TED| Item type | Current library | Home library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
English Lending
|
Villa College QI Campus | Villa College Library | 658.0019 TED (Browse shelf(Opens below)) | Available | 5108 |
Contents:
1. Shooting the messenger: Henry Ford and the Model T
2. What denial is, and is not
3. The technological chasm: denial in the tire industry
4. "They just didn't believe these things were happening": Denial at the A&P
5. The edifice complex: Denial at Sears
6. Success today vs. success tomorrow: Denial and the IBM PC
7. Coke's new formula for denial
8. The madness of crowds: Delivering denial at Webvan
9. Strategy, structure, and facing facts at DuPont
10. "Why shouldn't you and I walk out the door ...?": A new perspective at Intel
11. Data-driven emotional intelligence: Tyleno's comeback
12. A new point of view.
Includes bibliographical references and index
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