Information technology for management : international student version / Efraim Turban and Linda Volonino

CONTENT

PART I Understanding Information Systems that Support Organizational Performance
1 Information systems in the 2010s
2 IT infrastructure and support systems

PART II Data and Network Infrastructure
3 Data, text, and document management
4 Network management and mobility
5 IT security, crime, compliance, and continuity

PART III Web, Wireless, and Social Media Strategies
6 E-business and E-commerce
7 Mobile computing and commerce
8 Web 2.0 and social media

PART IV Operational and Enterprise Systems and Processes
9 Operational planning and control systems
10 Enterprise information systems
11 Business intelligence and decision support
12 IT Strategic planning
13 Business process management and system development
14 Global ecology, ethics, and social responsibility

Includes bibliographical references and index