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Intercultural business communication

By: Lillian H. Chaney, Jeanette S. MartinPublication details: New Jersey : Pearson Education, c2007. Edition: 4th edDescription: xiii, 306 p. : ill. ; 23 cmISBN: 0131860097Subject(s): 1. Business etiquette. 2. Corporate culture. 3. Business communication. 4. Intercultural communicationDDC classification: 395.5 CHA
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Holdings
Item type Current library Home library Call number Status Date due Barcode Item holds
English Lending English Lending Villa College Library
Villa College Library
395.5 CHA (Browse shelf(Opens below)) Available 1759
Total holds: 0

Contents:
Ch. 1. The nature of intercultural communication
Ch. 2. Universal system
Ch. 3. Contrasting cultural values
Ch. 4. Cultural shock
Ch. 5. Language
Ch. 6. Oral and nonverbal communication patterns
Ch. 7. Written communication patterns
Ch. 8. Global etiquette
Ch. 9. Business and social customs
Ch. 10. Intercultural negotiation process
Ch. 11. Intercultural negotiation components
Ch. 12. Law affecting international business and travel
Includes bibliographical references and index.


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