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Introduction to reference work in the digital age / Josephy Janes
Publication details: New York : Neal-Schuman Publishers, c2003. Description: xviii, 211 p. : ill. ; 23 cmISBN: 1555704298DDC classification: 025.524 JAN| Item type | Current library | Home library | Call number | Status | Date due | Barcode | Item holds |
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English Lending
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Villa College QI Campus | Villa College Library | 025.524 JAN (Browse shelf(Opens below)) | Available | 200 |
Total holds: 0
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| 025.52 EVA Introduction to library public services / | 025.524 GEO The Elements of library research : what every student needs to know / | 025.524 IMP Implementing digital reference services : setting standards and making it real / | 025.524 JAN Introduction to reference work in the digital age / | 025.524 LEN Guide to research / | 025.524 LEN Guide to research / | 025.524 LEN Guide to research / |
CONTENT
Ch.1. Reference, Digital and Otherwise
Ch.2. Understanding Users, Communities and their Needs
Ch.3. Responding to Information Needs
Ch.4. Technology
Ch.5. The Evolution of Practice and the Staff of the Future
Ch.6. Making It Work: Creating and Institutionalizing a Service
Ch.7. Syncope
Includes bibliographical references and index
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