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The business of influence : reframing marketing and PR for the digital age

By: Philip SheldrakePublication details: New Delhi ; Wiley ; c2011 Description: xxi, 210 p. : ill. ; 24 cmISBN: 9788126538041Subject(s): 1. Internet marketing. 2. Marketing. 3. Public relations. 4. Influence (Psychology)DDC classification: 658.872 SHE
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Contents: 1 Where We Are Today
2 The Six Influence Flows
4 The Social Web
5 Measurement, Complexity and Influence-centricity
6 The Balanced Scorecard
7 The Influence Scorecard
8 Influence Trends
9 Reframing Marketing and PR
10 The Chief Influence Officer and Influence Professional
11 What Now?
Includes bibliographical references and index

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