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Conflict resolution : mediation tools for everyday worklife / Daniel Dana
Publication details: New York : McGraw-Hill, c2001. Description: c2001 p. ; 23 cmISBN: 9780071364317; 0071364315Subject(s): 1. Conflict management. Mediation. 2. Interpersonal conflictDDC classification: 658.4053 DAN| Item type | Current library | Home library | Call number | Status | Date due | Barcode | Item holds |
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English Lending
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Villa College Library | Villa College Library | 658.4053 DAN (Browse shelf(Opens below)) | Available | 3245 |
Total holds: 0
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| 658.4052 NEG Negotiate to succeed | 658.4052 RAI Negotiation analysis | 658.4052 WEI HBR guide to negotiating / | 658.4053 DAN Conflict resolution : mediation tools for everyday worklife / | 658.4053 GAL HBR guide to dealing with conflict / | 658.4053 REF Reframing resolution : innovation and change in the management of workplace conflict / | 658.4053 REF Reframing resolution : innovation and change in the management of workplace conflict / |
Contents:
1. What's a Conflict?
2. So What if There's Conflict?
3. How to Resolve Any Conflict
4. How to Resolve a Conflict between Others
5. How to Resolve a Conflict between Yourself and Another
6. How to Resolve Team Conflict
7. How to Mediate All the Time to Prevent Conflicts
8. Strategic Management of Organizational Conflict.
Includes index.
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