Total quality management : a primer
Publication details: New Delhi : Tata McGraw-Hill, c1995. Description: xv, 185 p. : ill. ; 23 cmISBN: 0074624520Subject(s): 1. Total quality managementDDC classification: 658.562 RAJ| Item type | Current library | Home library | Call number | Status | Date due | Barcode | Item holds |
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English Lending
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Villa College QI Campus | Villa College Library | 658.562 RAJ (Browse shelf(Opens below)) | Available | 3283 |
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| 658.562 NAT ISO 9001 Quality management systems / | 658.562 NAT ISO 9001 Quality management systems / | 658.562 QUA The quality improvement handbook | 658.562 RAJ Total quality management | 658.562 SHA Total engineering quality management | 658.575 ANN New product development | 658.575 GOT Lean UX : applying lean principles to improve user experience / |
Contents:
Chapter 1. TQM: An Introduction
Part I: Focus and Approach
Chapter 2. TQM and Improvement Processes
Chapter 3. Policy Promotions
Chapter 4. Tools and Techniques for Improvement
Chapter 5. Applications Thrust and Features
Chapter 6. Education and Training
Part II: Policy Deployment Manual Chapter
7. TQM Policy and Deployment Guidelines
Part III: Case Studies Chapter 8. Reversal of Fortunes through TQM
Chapter 9. From Loss to Profit through TQM
Part IV: Appraisal and Improvement Programmes
Chapter 10. Appraisal of TQM and Improvement Pragrammes
Includes bibliographical references and index
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