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Handbook of customer satisfaction
Publication details: New Delhi : Infinity Books, 2006. Edition: 1st edDescription: xiv, 290 p. : ill. ; 21 cmISBN: 8179291782Subject(s): 1. Research design. 2. Questionnaires. 3. Consumer satisfaction. 4. Customer services. 5. Public relations. 6. Marketing. 7. ResearchDDC classification: 658.812 HIL| Item type | Current library | Home library | Call number | Status | Date due | Barcode | Item holds |
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English Lending
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Villa College Library | Villa College Library | 658.812 HIL (Browse shelf(Opens below)) | Available | 3416 |
Total holds: 0
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| 658.812 FIN Call center success | 658.812 GOD Relationship marketing | 658.812 HAR CIM coursebook / | 658.812 HIL Handbook of customer satisfaction | 658.812 KAP Bag the elephant | 658.812 KAT How to turn customer service into customer sales | 658.812 KAU Up your service! : strategies and action steps to delight your customers now! / |
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