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How did that happen? : holding people accountable for results the positive, principled way

By: Roger Connors and Tom SmithPublication details: New York : Portfolio ; Penguin, 2011. Description: xii, 252 p. ; 22 cmISBN: 9781591844143Subject(s): 1. Management -- United States. 2. Responsibility. 3. Employee motivation. 4. Organizational behaviorDDC classification: 658.314 CON
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Holdings
Item type Current library Home library Call number Status Date due Barcode Item holds
English Lending English Lending Villa College QI Campus
Villa College Library
658.314 CON (Browse shelf(Opens below)) Available 5096
Total holds: 0

Contents:
Ch.1 The outer ring
Ch.2 Form expectations
Ch.3 Communicate expectations
Ch.4 Align expectations
Ch.5 Inspect expectations
Ch.6 The inner ring
Ch.7 Examine motivation
Ch.8 Evaluate training
Ch.9 Assess accountability
Ch.10 Consider culture.

Includes index

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