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Denial : why business leaders fail to look facts in the face - and what to do about it

By: Richard S. TedlowPublication details: New York : Portfolio ; Penguin, 2011. Description: xxii, 263 p. : Ill. ; 21cmISBN: 9781591843917Subject(s): 1. Management -- Psychological aspects. 2. Denial (Psychology). 3. Business failures -- Case studiesDDC classification: 658.0019 TED
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Holdings
Item type Current library Home library Call number Status Date due Barcode Item holds
English Lending English Lending Villa College QI Campus
Villa College Library
658.0019 TED (Browse shelf(Opens below)) Available 5108
Total holds: 0

Contents:
1. Shooting the messenger: Henry Ford and the Model T
2. What denial is, and is not
3. The technological chasm: denial in the tire industry
4. "They just didn't believe these things were happening": Denial at the A&P
5. The edifice complex: Denial at Sears
6. Success today vs. success tomorrow: Denial and the IBM PC
7. Coke's new formula for denial
8. The madness of crowds: Delivering denial at Webvan
9. Strategy, structure, and facing facts at DuPont
10. "Why shouldn't you and I walk out the door ...?": A new perspective at Intel
11. Data-driven emotional intelligence: Tyleno's comeback
12. A new point of view.

Includes bibliographical references and index

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